Discriminating taste using ebay buyer requirements to avoid unpaid items


Discriminating Taste: Using EBay Buyer Requirements To Avoid Unpaid Items


What are Buyer Requirements?
Theyre the controls you use to limit your exposure to questionable buyers. If youve never had trouble with unpaid items and arent worried, you may elect not to use them at all. But if youre concerned about selling something, you can turn up your Requirements Protection and potentially block people that might not pay for the item.


What Kind of Control Do I Have?
According to Clayton Kunz, eBays Trust and Safety policy manager, There are ...


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What are Buyer Requirements?
Theyre the controls you use to limit your exposure to questionable buyers. If youve never had trouble with unpaid items and arent worried, you may elect not to use them at all. But if youre concerned about selling something, you can turn up your Requirements Protection and potentially block people that might not pay for the item.


What Kind of Control Do I Have?
According to Clayton Kunz, eBays Trust and Safety policy manager, There are different behavior patterns you, as a seller, might not want to take on. You can set your controls to allow or block buyers that fall into numerous categories:


Buyers with negative feedback.
Buyers who have too many unpaid item strikes recently.
Buyers from places to which you dont ship.
Buyers whove bought too many of your items recently. (This is for purchases you fear are fraudulent, such as someone maliciously trying to take down your listings.)
Buyers who arent registered with PayPal. (This doesnt mean you cant offer other options. Its designed to limit bids to buyers whove been verified by PayPals extensive registration process.)


Can I Make My Selections Listing-Specific?
You can set your buyer requirements in My eBay, and those settings are automatically applied to all your listings. But you can turn those requirements up, down, or off as you make each listing. For example, if youre selling a rare antique and want to ensure youll be paid, you can turn the protection levels up in your sell your item 3 form as youre creating the listing. Or if youre getting rid of a small trinket of little value, you can opt to turn off all buyer requirements for that listing.


How Do I Know If Its Working?
You can monitor the effect your protection selections are having on your eBay business. An activity log shows you how many bids your settings have blocked. You can also see why bids were blocked, which allows you to determine if your settings in an area are too high or too low. And you can see who is bidding on your site. If you see buyers you feel would be reliable, you can add them to your Buyer-Requirements Exemption List, and they wont be blocked from any future auctions. Explains Kunz, Buyer requirements are a powerful tool You need to make sure you know what youre doing.


 



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